President Hemanshu Mishra and members Arti Sood and Narayan Thakur observed that the app developer disrupted a public welfare initiative aimed at saving human lives through organised donor management. “The opposite party (app developer) delayed the project while retaining Rs 1,25,000 of the complainant’s funds, thereby directly disrupting a public welfare initiative aimed at saving human lives through organised donor management,” the commission remarked. The commission also directed the opposite party to deposit Rs 25,000 in the District Consumer Welfare Fund, Kangra. However, despite receiving Rs 1.25 lakh, the developer allegedly stopped responding and only demonstrated a draft version of the app without delivering an operational application. Blood donation camp appThe app developer admitted entering into the contract but said that the total project cost was Rs 1.5 lakh plus GST and claimed the application had been successfully built.