The commission directed the company to refund Rs 60,431 to the man, along with Rs 20,000 as compensation. President Chitneni Latha Kumari and member Kathyayani Khandavilli were hearing the complaint filed by one Raghavendra Kaliga, who purchased the said AC from Reliance Retail in April 2024. AC breaks down twice in a weekKaliga, a 50-year-old resident of Ranga Reddy district, allegedly purchased a Lloyd 2.2T air conditioner (AC) from a Reliance Retail outlet in Hyderabad on April 29, 2024, paying Rs 60,431. The AC was installed on May 1, 2024, and a day later he allegedly noticed water leaking from its indoor unit. The commission directed Reliance Retail to refund Rs 60,431 to the man with 9 per cent annual interest from April 29, 2024, till realisation, along with Rs 10,000 as compensation and Rs 10,000 towards litigation costs.