“We work for a cause, not an institution,” stresses the former NZTE CEO. He brings that focus both internally to the team at NZTE and externally to the businesses in NZ that NZTE work with.” The biggest opportunity for innovation is how AI can help NZTE deliver better results for exporters and make its people more effective. At NZTE, 76% use AI tools multiple times a day and 300 AI-powered agents are supporting work across the business. In the face of this, scaling small to medium-sized companies is difficult work, but for NZ we need this to succeed.