The Care Inspectorate upheld four complaints relating to her care, including failures in falls prevention, pressure sore prevention, investigations into unexplained injuries and communication with her family. Four complaints upheldThe regulator found the 89-year-old former jute mill worker, who lives with advanced dementia, did not experience safe and effective fall prevention measures after she injured her arm. The Care Inspectorate also upheld complaints that investigations into her fall and other unexplained injuries were not sufficiently robust. As a result of the investigation, the Care Inspectorate ordered a range of improvements at the facility, including strengthened management and a review of staffing arrangements. A Dundee Health and Social Care spokesperson said: “Janet Brougham House always strives to provide high-quality care.