Healthcare Innovation spoke with McKinsey partner Jessica Lamb about how leaders can ensure that AI tools are improving operations, access, and financial performance. Is that something that your white paper is stressing — that the CEO needs to take a bigger role in AI? HCI: Some big health systems and academic medical health systems are appointing chief AI officers. We interview some health IT leaders who talk about pilot graveyards, because they just launch endless pilots that never really lead to sustained change. HCI: I think the white paper recommended that perhaps revenue cycle or supply chain would be good places to start.