When the cryptocurrency exchange FTX imploded, customers around the world lost access to their money. This year, customers are receiving compensation for their losses, but many say they’re being shortchanged. Instead of being paid in cryptocurrency, they’re receiving cash, with their claims pegged to the value of crypto when the market was at an all-time low. This week on Reveal, in the second part of our series on FTX, we examine the decisions that shaped what’s become one of the most expensive bankruptcies in US history. Read the FTX bankruptcy estate’s on-the-record statement to Reveal.