In a stark departure from its product-focused mission, the agency's goal is to obtain millions of Americans' medical records from emergency room visits for most injuries, from a broken bone to a childhood vaccine reaction or even a suicide attempt, according to documents and emails obtained by KFF Health News, as well as interviews with five people involved or familiar with the discussions. A CPSC official also insisted in the emails that the institutions provide all ER patients' identifiable information " such as names, addresses, diagnoses, and other personal details " to the contractor, Konza Health, for analysis. In correspondence with hospital executives, Konza representatives described participation as "mandatory" or "required."