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Man on flight still ‘charged’ for international roaming, wins Rs 30,000 payout from BSNL
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The Indian Express
The commission directed BSNL to issue a revised bill and adjust the security deposit amount.
Got bill during flight timeThe complainant was a BSNL subscriber who regularly paid his mobile bills on time.
He also contended that BSNL had collected a Rs 5,000 international roaming security deposit, which was not adjusted in the bill.
Story continues below this adDespite his representations requesting a corrected bill, BSNL disconnected his mobile services for non-payment of the disputed amount.
Therefore, he could not have used mobile data or his mobile phone at 4.35 am IST, making the disputed billing impossible.