The Case ManagerDo you ever wonder what happens to the patients you provided case management services to over the years? As nurse case managers, we work with many people, but once a case closes, we often lose contact. Teach them how to ask questions, solve problems, and advocate for themselves instead of doing everything for them. One closing thought: Throughout my career, I've often told case managers that our job is to ‘work ourselves out of a job.” Every case will eventually close, but the impact of what we teach should continue long after we're gone.