3 min readTata Communications and Tata Tele Business Services (TTBS) announced a strategic collaboration to accelerate AI adoption among India’s Small and Medium Businesses (SMB) through a unified AI platform stack designed specifically for this segment. Tata Communications’ Voice AI platform powered by Agentic AI is among the first in the industry to offer speech-to-speech customer engagement solution with instant decision making, multilingual fluency, and sub-500 milliseconds latency performance. The solution is powered by Commotion, Tata Communications’ conversational AI platform and hosted on Tata Communications’ Vayu* AI Cloud, providing scalable and robust AI capabilities. These AI agents securely access the data they require through a unified network fabric integrating respective capabilities of Tata Communications and TTBS. Our collaboration with Tata Communications builds on this foundation to deliver a more comprehensive AI ecosystem that enables businesses to adopt AI with confidence.