T-Mobile customers across the United States experienced a widespread service outage Monday afternoon, leaving thousands unable to make calls, send texts or use mobile data for several hours. According to Downdetector, reports of service issues began around 4 p.m. EST and peaked at more than 62,000 outage reports. T-Mobile later confirmed the outage had been resolved nationwide, issuing a statement that read:“We have fully restored service for all customers and sincerely apologize for the difficulties. Following the outage, Verizon apologized, attributed the issue to a software problem and offered impacted customers a $20 account credit through the My Verizon app. So far, T-Mobile has not announced any credits, refunds or other compensation for customers affected by Monday’s outage.