While some guests have been happy with their stays, posting favourable reviews, at least two guests this month left discontented with one guest saying she would never stay in a Travelodge hotel again. Eli K also posted a one-star review, which said: "We booked a one-night stay as we were travelling through Oxford with our dog. The reporting of the Maidenhead case led to other people coming forward to report security concerns at Travelodge hotels. Henley and Thame MP Freddie Van Mierlo has written to Travelodge, saying he had been contacted by some customers who "felt dismissed by boilerplate responses when raising a complaint and felt the company". "In addition, we have been working closely with UKHospitality, participating in their Guest Security Working Group, helping to develop industry Guest Security Principles & Good Practice guidance, which aims to promote best practice across the hospitality sector.