Jeridah Andayi lost her YouTube page to hackers. Photo: Jeridah Andayi. How Jeridah Andayi lost her accountAccording to Andayi, the attackers moved swiftly and methodically once they gained entry. The first things they altered were her recovery email address and two-factor authentication settings, effectively cutting off every standard route back into the account. Losing her Gmail account, she said, hit her in a way she was not prepared for, affecting her deeply on a professional level.