NEW DELHI, July 28, 2026 /PRNewswire/ — Newgen Software, a leader in intelligent enterprise orchestration, has been named a Major Player in the IDC MarketScape: Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management 2026 Vendor Assessment (Doc #US53717226, June 2026). Newgen enables government agencies to orchestrate intelligent case management operations through the NewgenONE platform, bringing together AI, process orchestration, content services, customer communications, and low-code application development. By unifying case data, documents, workflows, and stakeholder interactions on a single platform, Newgen helps agencies accelerate digital modernization, improve caseworker productivity, enhance citizen experiences, and deliver transparent, compliant, and efficient public services. Commenting on the IDC MarketScape recognition, Arpan Bansal, Vice President (Government & GSI Initiatives), Newgen Software, said: “As government organizations embrace digital transformation, AI is becoming a critical enabler of modern case management. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared.