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AI and the Wisdom of Uncertainty
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Psychology Today: The Latest
But across every version of the experiment, having access to AI advice nearly eliminated participants' willingness to say they did not know, even though AI advice was usually wrong on these questions.
Wharton researchers Shaw and Nave have named this risk of deferring to AI outputs as "cognitive surrender," the concern that people will adopt AI outputs with minimal scrutiny.
Prematurely foreclosing ethical questions, which can occur when we overtrust and defer to AI responses, prevents us from holding space for uncertainty.
Uncertainty is uncomfortable, but it also gives us the capacity for superposition, to hold multiple possibilities at the same time.
Our capacity to hold uncertainty allows for an openness toward our unknown future, enhancing our agency and self-determination.