See how your provider fared in our guide to the best and worst broadband providers for 2026Compare broadband deals Use Which? Now Broadband, Sky and Virgin Media stood out because in each case their customers were more likely to say they'd experienced two of the issues than customers of other providers. Virgin Media customers were most likely to experience this issue with three in ten of its customers experiencing it recurrently. Maybe it's time to switch broadband providerIf you're sick of experiencing issues with your broadband provider, it may be time to consider switching to a new one. Head of Home Products and Services, said: 'For many broadband customers, these findings will come as no surprise.