A mother has said her six-year-old son has had restrictions put on his Manchester United season ticket as part of the club's anti-touting crackdown. In an email seen by the BBC, the club said repeated access to Ruairi's account, alongside an "extremely high" number of other ticketing accounts, indicated they had been centrally controlled. But Katie - who said her appeal to the club had been turned down - said she had just helped other family members to use their accounts and had done nothing wrong. Ruari is among "thousands" of fans who have had their accounts restricted by the club in a wider operation aimed at identifying potential ticket touts. Katie said she had lodged a further appeal with the club's appeals panel, but Ruari's account remains restricted.