What Is OpenAI Presence? How OpenAI Presence Resolves Customer Requests Like RefundsPresence is designed to complete customer service tasks rather than merely answer questions. How OpenAI Presence Controls Customer-Facing AgentsOpenAI Presence combines system access, company rules and human oversight to determine how an agent handles customer requests. How Codex Improves OpenAI Presence After DeploymentPresence is designed to continue changing after deployment. OpenAI Presence represents a move from providing the intelligence behind customer agents to helping enterprises deploy and improve them in production.