But for facility managers, the more interesting story may have started long before the match began. That kind of preparation requires facility managers to think beyond average usage and plan for the moments that place the greatest strain on a facility. For facility managers, that’s the broader lesson: preparation isn’t about avoiding every challenge. But for facility managers, the more valuable lesson lies in everything that happened beforehand. For Canadian facility managers, the takeaway is straightforward: readiness is not measured by how quickly a team reacts when challenges emerge.