Redesigning an apartment to better suit a three foot tall woman was the “the most complex job” one tradesman ever worked on. “ATMs, I would always have to go physically into the bank unless I'm with a friend who can get money out. “If I'm going to a building or somewhere I know that I'm familiar with, it's usually fine,” she said. “But things then intervened, like pandemics and so on, to throw schedules and programs of work a little bit off kilter. “The plumber, the tiler, said it was the most complex job he's ever worked on.”