A total of 87% of electricity consumers and 86% of gas consumers reported being satisfied or very satisfied with their supplier, compared to 80% and 75% respectively in the previous survey. Some of the key findings in the latest Utility Regulator domestic consumer insight tracker survey (Gary)There are nine suppliers in the electricity market and six suppliers in the gas market in the north. But despite these gains, the survey highlights persistent gaps in awareness and uptake of support services designed for consumers in vulnerable circumstances. “Protecting the interests of energy and water consumers across Northern Ireland is central to the work of the Utility Regulator. Mabel Stevenson, consumer protection manager at the Utility Regulator (Simon Graham)“They feel listened to, treated fairly and supported.