None
EN
American Airlines Employee Scoring Sparks Privacy Concerns in California
['Amanda Greenwood', 'Associate News Editor', 'See More Of Our Trusted Coverage When You Search.', 'Prefer Newsweek On Google', 'To See More Of Our Trusted Coverage When You Search.']
Newsweek
American Airlines has introduced a new performance-monitoring system for flight attendants that is drawing scrutiny from labor advocates and raising broader questions about employee surveillance in the modern workplace.
Flight attendants have also questioned how "operational contribution" is measured and whether workers could be unfairly penalized for wider airline operational problems.
APFA has also raised concerns over transparency surrounding the scoring process and the underlying data used to generate employee ratings.
The dispute over American Airlines' Me@Work platform arrives as employers across industries collect unprecedented amounts of worker data.
Newsweek has also contacted three American Airlines flight attendants for comments on the Me@Work app.