The Brief Julio Varela and his family were at SFO on July 14 trying to correct a ticket error when the man got into a verbal altercation with a United Airlines Employee. Video recorded by Varela showed the employee threatening to call ICE on him. United Airlines says it is investigating, though no further details were available. United Airlines says it is investigating one of its employees after they were caught on camera threatening to call ICE on a passenger at San Francisco International Airport. The family had been bouncing back and forth between the United Airlines and Air Canada desks when the United Airlines employee said she was no longer able to help them and said the family would not be able to fly that day, Varela told Storyful.