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Certinia acquires AI services company Moonnox
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How I use AI to boost productivity and revenue | CIO
AI-powered professional services automation provider Certinia has acquired Moonnox, an AI-native automation platform created for the sector.
It extends Certinia’s system of action, Veda, offering a new suite of AI agents that automate administration, project management and project deliverables, the company said.
The acquisition will add real-time native context capture across applications such as Salesforce, G-Suite, Microsoft 365, Jira, Confluence, Zoom and others, and, unlike point agents, it “spans the full arc from proposal to delivery to renewal, so nothing has to be rebuilt, re-mapped, or re-trusted as work moves from sales to delivery to customer success,” Certinia said.
New capabilities in Veda include automatic creation of proposal responses and statements of work, conversion of high-level business requirements into actionable blueprints, providing an on-demand virtual assistant to manage day-to-day tasks, performing scope scans and otherwise monitoring projects to proactively manage risk, and organizing delivery data and lessons learned into a searchable knowledge base for later use.