To start, she says the windshield wipers no longer sit correctly on the windshield. In the video’s caption, Tashee writes, “I emailed customer care a month ago and they never responded to my emails. Instead, this is likely the correct windshield, just installed and reassembled improperly. When windshield wipers are being replaced, they need to be installed at the correct position and at the correct angle to work properly. This will also help resolve issues with the windshield wipers.