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British Gas mixed up our energy meter – but now I’m being penalised
['Anna Tims', 'Min Read']
Yahoo Finance - Business Finance, Stock Market, Quotes, News
I realised British Gas was sending bills for my energy to the developer of the estate instead of to me.
I informed British Gas of my details when I moved in seven months ago.
British Gas offered me compensation for the data breach involving my bank details but closed my complaint about the meter mix-up.
British Gas merely informed me that this would result in a higher tariff.
British Gas confirmed to me that it has so far identified that the meters of all of the homes it supplies have been mixed up.