None
IT
SEPTA, MetroLink Tulsa Redefine Paratransit Through RideCo Partnership
['About The Author']
Metro Magazine
From Legacy Systems to Leading SolutionsFor SEPTA and MetroLink Tulsa, the journey began with a shared challenge: outdated legacy systems, inefficient manual processes, and growing pressure to improve service quality without expanding fleets or budgets.
“Fortunately, we had already been working with RideCo on our MicroLink microtransit service, and that partnership laid the groundwork for a smoother transition.”Together, SEPTA and MetroLink Tulsa are showing the industry how to modernize paratransit with purpose and deliver better outcomes for all.
Meanwhile, MetroLink Tulsa achieved:14% reduction in cost per passenger.
SEPTA implemented the platform in just 4.5 months, with structured training via RideCo University, in-person sessions, and change management initiatives.
Together, SEPTA and MetroLink Tulsa are showing the industry how to modernize paratransit with purpose and deliver better outcomes for all.
['partnership'
'technology'
'systems'
'metrolink'
'agencies'
'paratransit'
'redefine'
'service'
'tulsa'
'vehicle'
'septa'
'rideco']