“We're thrilled to receive this recognition from METRO Magazine,” says John Maglio, CEO at ETA Transit. “This award validates the power of true partnership between ETA Transit and TARTA. Enter ETA Transit, which TARTA selected because the company could connect its radio system with an advanced interface within the broader architecture of ETA’s SPOT Console. Using ETA Transit’s Request to Talk and Priority Request to Talk features, TARTA dispatchers can now respond in under two seconds, dramatically improving from previous delays that could stretch to minutes. “We customized the SPOT Console interface through multiple iterations, integrating radio controls with TARTA's broader operational dashboard,” says Levi McCollum, director, operations, at ETA Transit.