For example, a billing team may attempt to use codes that were working previously but now require a new modifier. When staff have to jump between disparate EHR, patient portal, and billing systems just to process a single patient, everything slows down. Instead, the focus should shift now to build readiness into day-to-day operations: test systems early, stress-check documentation, and tighten feedback loops well before a deadline hits. Quick, regular updates between clinical and billing staff catch issues early and keep teams aligned. She’s passionate about giving healthcare professionals the tools to successfully navigate complex challenges in medical billing and revenue cycle management.