Since leaving the Vicksburg police department in 2014, he most recently worked in the Florida Inspector General's Office starting in 2018. Burns said he has heard from residents and leaders about staffing challenges and the need for clearer communication. Burns said that he believes that the biggest challenge facing the department is a change in mindset. “What I’m getting a lot is, 'This is the way I’ve always done it,'" Burns said. "'This is the way we’ve always done it.'