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Spectrum customer spots $20 automatic ‘retry’ fee and customers rage never enroll in ‘shady billing’ program
['Maya Lanzone', 'Consumer Reporter']
The US Sun
Consumers have complained that the unexpected charges are unfairSEVERAL Spectrum customers were left fuming after spotting suspicious charges labeled as "retry" or "rejected payment" fees.
Another Reddit user detailed how they were hit with a $25 rejected payment fee when using auto-pay.
The user shared a screenshot of their account, which showed a $95 charge for Spectrum internet as well as a $20 "rejected payment fee."
"Clearly there was zero issue with the money being taken out of my account so wth is this 'rejected payment fee' bullsh**.
3 One Spectrum customer was left fuming after spotting a random $20 rejected payment fee added to their bill Credit: Reddit
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