Plus, the supermarket chain that made a coupon policy reversalA WALGREENS employee has blasted the chain's coupon policy, arguing it can prevent customers from saving money in-store. While they imply that digital coupons aren't allowed to be redeemed in-store, this isn't accurate, according to Walgreens' website. There are some other factors that could also mean a digital coupon wouldn't work for a Walgreens customer when shopping in-store. Using Walgreens Digital Coupons In-Store Create myWalgreens account on the app, and ensure that myWalgreens is connected to the Walgreens.com account. Additionally, another consumer attempted to use a digital coupon on a product that already featured a "special discounted deal."