AN INFORMATIVE platform for patients across Herefordshire and Worcestershire (HWHCT) to provide feedback on services is set to be launched, writes Oliver Cureton- Phillips. Herefordshire and Worcestershire Health and Care Trust will use the system so people can share their experiences when going for appointments and treatment at hospitals in the two counties. Once feedback has been submitted, staff can respond directly to submissions, supporting transparency between patients and their health providers. To date, more than 400 staff have been trained to use the platform so they can directly respond to feedback. Patients and the public can access the website to tell their story at careopinion.org.uk or call 0800 122 3135 to leave feedback on care.