Global Reach from Costa RicaEquifax described its Costa Rican Global Business Services Center, which was announced and launched in 2022, as unique within the corporation. “The Global Business Services Center plays a strategic role for Equifax globally as it is the only center of its kind for the corporation,” Lachner said. “The GBS in Costa Rica has matured to deploy global capabilities that can support operations beyond this location. Outsourcing ImplicationsFor U.S. businesses evaluating outsourcing destinations, the Equifax expansion underscores Costa Rica’s growing role as a service hub. Beyond traditional customer support, the country’s ecosystem now enables multinationals to tap into specialized capabilities like AI-driven automation, cybersecurity and advanced analytics.