Select Language:If you’re seeing unexpected charges on your Amazon Neptune account or your AWS Business Support, it can be confusing, especially if you believe you haven’t used those services. ADVERTISEMENTFirst, reach out to AWS Support. You can do this by opening a support case through the AWS Support Center under the “Account and Billing” section. In the meantime, it’s a good idea to check your AWS Billing and Cost Management Dashboard. Sources for additional help include AWS posts where others have faced similar issues, and AWS’s support pages that give more tips on how to handle unexpected charges.