Giant also said it has sent letters to Taiwan's Ministry of Foreign Affairs, Ministry of Labor, and Ministry of Economic Affairs, reporting progress and requesting assistance. In a statement Thursday, Giant said it was committed to openness and transparency and working with international partners to "safeguard supply chain stability." Giant said it initiated a Zero Recruitment Fee Policy in which the company — and not foreign workers — pay international recruiter fees. In an email to BRAIN, Bengtsen said the conditions at Giant are common in Taiwan. In its statement Thursday, Giant said it "sincerely appreciates the concern and support from the public regarding this matter.