Ryan says the old Newburgh SSA office had been on Washington Center for decades before abruptly closing in July 2024. Since then, the Social Security Administration opened a new office at 85 Crystal Run Road in Middletown. A lot of Social Security services are now available online, on the administration's website. “The reason we need this Newburgh office [is], with all of the internet fraud, we can’t expect people to make their most important financial decisions online," he adds. Social Security?’" she explains.