CEBU — The Asian Carriers Conference (ACC) 2025, hosted by PLDT Global from Sept. 15 to 19, zeroed in on the technologies set to transform the telecom sector: from artificial intelligence (AI) and satellite broadband to advanced cybersecurity frameworks. AI-Powered Customer Service: Telecom operators are piloting conversational AI systems that deliver personalized customer support while embedding privacy safeguards, allowing companies to enhance user experience without compromising data security. Satellite Internet for Last-Mile Connectivity: With growing interest in low-earth orbit (LEO) satellite systems, providers see satellite broadband as a key solution for reaching rural and underserved regions, complementing terrestrial fiber rollouts. Advanced Cybersecurity and Anti-Fraud Tools: Industry players are prioritizing AI-enhanced threat detection, sender identity verification, and anti-phishing protocols to reduce spam, protect digital identities, and reinforce enterprise confidence in mobile platforms. Cross-Border Digital Services: Participants noted the rising demand for seamless digital payments, roaming solutions, and data portability across ASEAN markets, with infrastructure upgrades aimed at supporting regional integration.