Dear Eric: Recently, I was making a payment on my account to a medical facility by phone. The receptionist accidently hit the wrong number and charged me hundreds of dollars more than my actual bill. I was charged a sizable overdraft fee, which she insisted on paying since it was her fault she made that mistake, so, she deducted it from my bill and paid the difference. – Billing ErrorDear Billing: So, you’d be out of the money, and the bank gets to keep the fee for an overdraft that was quickly corrected? It would be more sensible for the facility’s billing department to reach out to the bank directly to see about fixing their error.