When asked their views, multiple fans told BBC Sport that high prices, limited ticket access and touting continue to undermine the matchday experience. It has never been harder to get a Chelsea ticket. "There's the issue of touting and it is a Premier League wide issue, but it is really a serious issue at Chelsea. Chelsea recently identified 2,000 ticket purchases for their Champions League four-match bundle that violated rules and have since been cancelled. "Ticketing is the single biggest issue impacting Chelsea fans right now."