Here, Rob Mather, VP Aerospace & Defense, IFS, explains how MRO organisations can utilize AI, digital technologies, and innovative workforce strategies to combat these challenges. The commercial MRO industry’s workforce is aging at a staggering rate. In 2023, it was estimated that one-third of the 30,000 commercial aircraft in operation were over 20 years old. Bringing aircraft out of retirement and storage increases demand for MRO technicians while awaiting the new, less maintenance-intensive aircraft deliveries. AI-optimised maintenance: AI tools can analyse data in two different areas of MRO operations.