Not long ago, I wrote an article for The Negotiation Society suggesting that it may be time for businesses to appoint a Chief Negotiation Officer (CNO). That response made me stop and think: what would it actually look like if you stepped into a large multinational as their newly appointed Chief Negotiation Officer? What would be the key priorities on day one, and how should a CNO create value from the start? For negotiation to become part of the business DNA, everyone has to buy in — from the boardroom to the front line. A good CNO would want to start clarifying that from day one.