– New information on redirection, escalation and emergency department crowding, helping emergency departments cope with rising demand. Prof Turner told the PA news agency: “The way that people use the emergency department has changed, and in particular in many people in society use emergency department as their place to go to instead of where they would previously go to their GP. “So we’ve made statements that encourage the whole system to make sure the right care is provided to the right child, right place, right time. “Being mindful that between 40% and 50% of children and young people who are coming to an emergency department don’t have an emergency, urgent issue. “We’re seeing so many children coming on to the emergency department and parents saying, ‘I’m really sorry.