He is now one of thousands of small-scale farmers in the southern African country using a generative AI chatbot designed by the non-profit Opportunity International for farming advice. “One of the biggest challenges to sustainable AI use in African agriculture is accessibility,” said Daniel Mvalo, a Malawian technology specialist. But to work in Malawi, AI still needs a human touch. Mvalo, the tech specialist, warned that inaccurate AI advice like a chatbot misidentifying crop diseases could lead to action that ruins the crop as well as a struggling farmer’s livelihood. “Farmers who have access to the app are helping fellow farmers,” Jassi said, and that is improving productivity.