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EN
Uber faces heat over ‘advance tip’ feature, govt steps in
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News – The Shillong Times
Now, the Central Consumer Protection Authority (CCPA) has sent a formal notice to Uber on the issue.
Under this feature, the Uber app asks users to add a tip of Rs 50, Rs 75, or Rs 100 while booking a ride.
It also clearly says that the tip amount cannot be changed once added and assures that the entire tip goes to the driver.
Another user sarcastically commented that Uber now expects customers to pay extra just to get someone to respond to a ride request.
A user shared that they had to use Uber recently and were shocked to find that drivers were demanding a tip even before arriving.
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