Although consultants in various government departments at Mantralaya are empanelled through the Information &Technology Department, Maha IT receives no subsequent information about their appointments or payments. A comprehensive review meeting with the IT department was chaired by Shelar on Wednesday. Once the MahaIT generates citizen data, a Citizen Awareness System should be developed through the Maha-Samanvay portal to notify citizens as needed. Story continues below this adWhatsApp Citizen ServicesWhile speaking about the WhatsApp citizen service initiative, Shelar said, “Serving citizens is our foremost duty. As per the directives of Chief Minister Devendra Fadnavis ji, citizen services, provided as a right, will now also be accessible via WhatsApp under the agreement with Meta.