The President and COO of Universal Orlando has issued a letter to team members following the death of a 32-year-old man after riding the Stardust dueling roller coaster at Universal's Epic Universe theme park. Kevin Rodriguez Zavala was at the park on September 17 when officials said he became unresponsive at some point during the Stardust ride. As you may know, on Wednesday evening, a Guest was unresponsive after riding Stardust Racers at Epic Universe, was transported to the hospital, and later sadly passed away. I want to express my deepest gratitude to you, our Team Members, for the resilience, compassion and professionalism you have shown. With appreciation and care,Karen IrwinPresident & COOUniversal Orlando ResortThe ride remains closed as the investigation continues.