- Advertisement -MUMBAI– U.S. communications giant Cisco announced on Wednesday that it is expanding its Webex Calling and Webex Contact Center services in India through new dedicated data centers in Mumbai and Chennai, a move aimed at meeting the country’s growing demand for secure, high-quality cloud communications. Businesses will be able to connect Webex Calling to the Public Switched Telephone Network (PSTN) through licensed local telecom providers. Cisco also announced plans to launch cloud-based Webex Contact Center services in India in the second quarter of calendar year 2026. The service, to be hosted in Mumbai, will feature AI-powered assistants, integration across digital channels, workforce optimization tools, and campaign management capabilities. “With the expansion of Webex Calling and Webex Contact Center, our customers will be able to access an intelligent calling experience from our data centers in India that aligns with the regulatory environment,” said Daisy Chittilapilly, President of Cisco India and SAARC.