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Here’s what OnePlus told us about HeyTap’s US shutdown
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Android Authority
Kaitlyn Cimino / Android AuthorityTL;DR HeyTap will stop US account services on September 28, raising concerns about OnePlus apps.
Support staff also indicated OHealth and OnePlus account services should not be affected.
If you own a OnePlus Watch or OnePlus earbuds, you might have seen a confusing email recently.
If your health stats and device connections are tied to your OnePlus account, they should stay with you after the switch.
Our interpretation appears somewhat backed up by OnePlus US customer support, which told one Reddit user that HeyTap’s discontinuation “won’t affect any OnePlus applications like OHealth or OnePlus account.” It certainly seems that comms could have been handled better in this situation, but it looks like there’s no need to panic.
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