Oracle is unveiling AI tools that help patients better manage their healthcare journey through the patient portal. Healthcare leaders often talk--and not always kindly--about the patient portal being the digital front door to the health system. This is prompting hospitals and health systems to rethink their patient engagement activities, beginning with a patient portal that does more than just give out information. One issue holding healthcare providers back may be a lack of understanding how AI can improve the patient portal. Miles said providers should understand that AI can handle those tasks, and by integrating AI into the patient portal they can reduce or even eliminate the hangups and delays that keep patients away from the hospital.